Who is Hostgator?

Brent Oxley is the owner and CEO of Hostgator and he had started off the hosting business in his dorm room back in the year of 2000. Hostgator was a small company providing web hosting solutions. Hostgator afterwards has grown from a small hosting company with just 3 servers into a world leading and industry recognized hosting provider with more than 5,000 servers under management. Hostgator hosts more than 1 million of domains and this number is still growing. What worth mentioning is Hostgator serves wide range of subscribers including fortune 500 companies.

Hostgator Provides 3 Types of Web Hosting Plans

Hostgator has altogether 3 kind of hosting solutions which are shared, reseller and dedicated hosting. Each solution has their specialty to meet different usage. Their hosting solutions are very comprehensive that no matter what is the purpose of you getting web hosting, they have a perfect solution for you. Perhaps this is the marketing strategy of Hostgator to eat up the whole market as their brand slogan says “we eat up the competitor”. Each of their hosting solutions has powerful features which include good storage and bandwidth as well as other supporting features. You can easily learn about the full features of shared hosting, reseller hosting and dedicated hosting at their website.

Strong Customer Support

Besides hosting features, Hostgator has a strong support team supporting their customers. They provide their support in term of live chat, ticket submitting, email, phone and etc. All the supports are 24/7. What is even more impressive is the CEO, Brent actually involves himself in the customer support. If you are not satisfied with the regular support, you can always reach Brent by requesting Brent to answer to your ticket. This statement is not a marketing advertisement by them but Brent indeed has solved many problems that can be seen around the hosting review website. I guess this is the way they show their sincerity in doing business.

In case you would like to know more about Hostgator but fail to get any information, you can always talk to the live chat and get immediate reply. Here are some screen shots when I talk to them.

1. The live chat button is located at the top right of Hostgator homepage.
   
2. After clicking the live chat a chat window will pop out and here you key in your name and the discussion topic. You will have the options to talk to the customer service from sales department, biling deparment or technical department.
   
3. The chat starts and you will get instant response from the Hostgator.
   

Hostgator Is Recognized as Fastest Growing Company

With their hosting features and effective support, no wonder they won so many awards along the years. They have also been chosen as the 21st fastest growing private company in America by Inc. Magazine. They are also the 2nd fastest growing private company in the “business service” sector. However, awards is one thing, the service quality itself is another. I feel confident with Hostgator is not really because of the awards won, but the fact that they actually guarantee their server uptime up to 99.9%. I have not yet come across any hosting companies that dare to make this kind of guarantee statement. I would rather think they are really confident and know their stuff.

If you are happen to looking for web hosting, Hostgator is a company that is reliable. To me they are the best reseller hosting providers for their years of experiences. However if you are looking for a standard hosting, you may have looked into their shared hosting. Perhaps before signing up any hosting plan, you should do some research on Hostgator.

1. The Truth of Hostgator File Storage says:

   August 5, 2009 at 7:59 am

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