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I am indeed a Hostgator fan where I recommended it to anyone who is looking for web hosting. I started recommending and promoting Hostgator after hosting with them. Well obviously I am biased to them. Here are the reasons which I think you should know about them too.
As discussed previously, Hostgator emphasizes in customer support. We can see this from the personal action taken by their CEO Brent Oxley. What Brent does is he will attend to complaint and resolves it personally (If you find that regular support is not enough, just attention to Brent in your ticket submission and Brent will respond to you). The role model of Brent definitely boosts up the spirit of the rest of the team and perhaps this is the reason behind their good customer support. For your information Hostgator provides all sorts of support from telephone support to ticket submissions where you can learn more in the Hostgator hosting review.
A web hosting company is not a quality one without a good performance. Hosting performance can be measured through a few criterions and the most important one is the uptime of the hosting. Uptime represents almost everything of a web hosting. Imagine a hosting with great features, low price, great hardware but bad uptime. Everything becomes pointless. Hostgator has in fact achieved 99.9% of uptime according to my observations and measurements. Hostgator has for real fulfilled its guarantee of 99.9% uptime. Hostgator must have good server technology that makes their hosting server operating in stable. Besides uptime, speed and traffic are among the criterions of a hosting performance too.
Hosting features of Hostgator is rather standard as compared to other big shots like Bluehost and Lunarpage. Unlimited storage, bandwidth and unlimited add on domains are the 3 highlights of their baby plan. Also Hostgator is able to host unlimited MySQL database as well as unlimited POP3 email account. You can have as many email account as you wish. It is also note worthy that all hosting plan come with free site builder software. It is a drag and drop web site developing software which helps webmaster to build their website. For more information no hosting, please refer to their shared hosting features.
The fourth reasons of my recommendations will be the pricing. For baby plan, it cost $9.95 per month for 12 months subscriptions, $8.95 per month for 24 months subscriptions and $7.95 per month. Their price will not be the lowest but definitely fit in budget hosting. For all the things you get, their price is reasonable.
Also Hostgator has the industry first 45 days money back guarantee service. If you are unsatisfied for their service in any way within 45 days of subscriptions, ask for a refund and you will get your money fully returned. Also even if the 45 days passed, you can simply cancel your account with Hostgator and get back a pro rated refund too. It is risk free.
As conclusions, Hostgator is recommended for their quality service but not the fact that they are the biggest hosting company with the most domains hosted with them. When choosing a web hosting, it is always their performance and features come first before the achievement of their business.
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